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Help Desk Analyst

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Get more info: CDI College

CDI College

To request additional information please begin by selecting a CDI campus location below.

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The programs offered by CDI are only available to residents of Canada. Please choose the campus location you'd like to attend.

Programs offered at Abbotsford:

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Programs offered at Edmonton South:

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Programs offered at Calgary City Centre:

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Programs offered at Calgary North:

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Programs offered at Edmonton City Centre:

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Programs offered at Quebec City:

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Programs offered at Surrey:

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Programs offered at Vancouver:

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Programs offered at Winnipeg:

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Program Info

Class Type

Campus

Language(s)

English

School Info

School

Campuses

CDI Calgary North

CDI Edmonton North

The Help Desk Analyst diploma program is designed for students wishing to embark on a career in the Information Technology industry. The objective is to obtain the knowledge and skills necessary to service computer systems and to support users of these systems.
Students will study the theory of computer systems and operating systems and then develop practical skills through hands-on training. In addition, students will work with industry standard application software to develop expertise with help desk operations and troubleshooting. Program highlights include: Hardware Installation and Configuration, Operating Systems, MS Office 2000 Applications, System Support and Optimization, Help Desk Techniques. The Help Desk Analyst diploma program is designed for students wishing to embark on a career in the Information Technology industry. The objective is to obtain the knowledge and skills necessary to service computer systems and to support users of these systems.
Students will study the theory of computer systems and operating systems and then develop practical skills through hands-on training. In addition, students will work with industry standard application software to develop expertise with help desk operations and troubleshooting. Program highlights include: Hardware Installation and Configuration, Operating Systems, MS Office 2000 Applications, System Support and Optimization, Help Desk Techniques.

Interests
- Computers and I.T. Degrees,
- Networks

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